Sophos Notification: Delay of inbound mail delivery

Incident

June 20, 1:20pm UTC

Sophos Notification: Delay of inbound mail delivery

Status: closed

Start: June 20, 9:50am UTC

End: June 20, 1:20pm UTC

Duration: 3 hours 30 minutes

Affected Components:

Status page components Sophos Central Products Non-Grid Components Grid Components Central - Admin Dashboard Central - Sophos Mail Ireland (EU-West-1) Ireland (EU-West-1)

Update

June 20, 9:50am UTC

Sophos Notification: Important information about Sophos Email in the EU-West-1 region, please check: https://soph.so/Eo3iPv
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Resolved

June 20, 1:20pm UTC

Some customers in our EU-West-1 region may have experienced a delay of some emails of up to approximately 1 hour, 40 minutes for the delivery of inbound email during the hours of 9:50 am UTC to 1:20 pm UTC

Our Development Team has addressed the issue and email delivery has returned to normal.