Sophos Notification System
Performance
January 14, 7:00pm UTC
Sophos Notification System
Status: closed
Start:
January 14, 4:36pm UTC
End:
January 14, 7:00pm UTC
Duration: 2 hours 23 minutes
Affected Components:
Status page components
Sophos Central Products
Central - Partner Dashboard
Central - Admin Dashboard
Grid Components
Central - Enterprise Dashboard
Central - Partner Dashboard
Ireland (EU-West-1)
Central - Admin Dashboard
Germany (EU-Central-1)
Central - Enterprise Dashboard
Germany (EU-Central-1)
US Regions (US-East-2, US-West-2)
Ireland (EU-West-1)
US Regions (US-East-2, US-West-2)
Germany (EU-Central-1)
Germany (EU-Central-1)
Ireland (EU-West-1)
Ireland (EU-West-1)
Ohio (US-East-2)
Ohio (US-East-2)
Update
January 14, 4:36pm UTC
January 14, 4:36pm UTC
Sophos Notification: Important information about Central MFA - SMS code delivery problem, please check: https://soph.so/MY2Z7u
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Update
January 14, 6:30pm UTC
January 14, 6:30pm UTC
Central is seeing significant improvements MFA SMS delivery rates. Most customers should be receiving MFA codes via SMS at this point. We will continue to work with our SMS provider to verify full service restoration over the next 30 minutes.
Resolved
January 14, 7:00pm UTC
January 14, 7:00pm UTC
All services have returned to normal. Sophos Engineering and SMS provider will continue to monitor closely and respond in the event we see any issues.
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