Advisory: The Sophos Support case management system is currently experiencing inbound & outbound email delays
Performance
January 11, 10:00pm UTC
Advisory: The Sophos Support case management system is currently experiencing inbound & outbound email delays
Status: closed
Start:
January 11, 6:22pm UTC
End:
January 11, 10:00pm UTC
Duration: 3 hours 37 minutes
Affected Components:
Status page components
Non-Grid Components
Update
January 11, 6:22pm UTC
January 11, 6:22pm UTC
The Sophos Support case management system is currently experiencing inbound & outbound email delays . We are actively working to resolve this issue. In the meantime, we advise customers with critical issues to contact us via our Support Hotline (visit https://support.sophos.com/ to find your local hotline number). Alternatively, Customers can also raise & update cases using our Support Portal. We apologize for the inconvenience caused. We will provide additional updates as more information becomes available.
Resolved
January 11, 10:00pm UTC
January 11, 10:00pm UTC
Resolved at 5 PM EAST.
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