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Recent Posts
05/24/2022
May 24, 6:06pm UTC
Grid Components Status page components Sophos Central Products Phish Threat Non-Grid Components Central - Phish Threat
May-24, 6:06pm UTC
[closed]

Sophos Notification: Important information about Phish Threat, please check: https://soph.so/Ez2BEA
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May-25, 6:35pm UTC

Incident regarding customer level Phish Threat campaigns not being visible from the Partner Dashboard is now resolved

05/23/2022
Ohio (US-East-2) Ireland (EU-West-1) Germany (EU-Central-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Oregon (US-West-1) Ohio (US-East-2) Ireland (EU-West-1) Germany (EU-Central-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Oregon (US-West-1) US Regions (US-East-2, US-West-1) Ireland (EU-West-1) Germany (EU-Central-1) Australia (AP-Southeast-1) Japan (AP-Northeast-1) Canada (CA-Central-1) US Regions (US-East-2, US-West-1) Ireland (EU-West-1) Germany (EU-Central-1) Grid Components Status page components Sophos Central Products Central - Admin Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Central - Enterprise Dashboard
May-23, 9:20am UTC
[closed]

Some users have reported problems login into Sophos Central using Microsoft Sign-in. Our engineering team is working to restore service as quickly as possible.

https://soph.so/mb8ZVi

 

May-23, 11:24am UTC

Sophos Notification: Important information about Sophos Central, please check: https://soph.so/mb8ZVi
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May-23, 4:20pm UTC

Incident is now resolved

05/18/2022
Ohio (US-East-2) Ireland (EU-West-1) Germany (EU-Central-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Oregon (US-West-1) US Regions (US-East-2, US-West-1) Ireland (EU-West-1) Germany (EU-Central-1) Australia (AP-Southeast-1) Japan (AP-Northeast-1) Canada (CA-Central-1) Grid Components Status page components Sophos Central Products Central - Admin Dashboard Central - Admin Dashboard
May-18, 2:54am UTC
[closed]

Sophos Notification: Important information about Sophos Central Dashboard, please check: https://soph.so/VFVL7S
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May-18, 3:59am UTC

RCA : messaging-router was throwing NPE when Customer Message has null partnerSalesforceId.

05/17/2022
May 17, 12:00pm UTC
Ohio (US-East-2) Ireland (EU-West-1) Germany (EU-Central-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Oregon (US-West-1) Ohio (US-East-2) Ireland (EU-West-1) Germany (EU-Central-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Oregon (US-West-1) US Regions (US-East-2, US-West-1) Ireland (EU-West-1) Germany (EU-Central-1) Australia (AP-Southeast-1) Japan (AP-Northeast-1) Canada (CA-Central-1) US Regions (US-East-2, US-West-1) Ireland (EU-West-1) Germany (EU-Central-1) Grid Components Status page components Sophos Central Products Central - Admin Dashboard Central - Enterprise Dashboard Central - Admin Dashboard Central - Enterprise Dashboard Central - Partner Dashboard Central - Partner Dashboard
May-17, 12:00pm UTC
[closed]

Sophos Notification: Important information about Central license application, please check: https://soph.so/llQM2c
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May-17, 9:00pm UTC

Incident is resolved

05/15/2022
May 15, 2:50pm UTC
Grid Components Status page components Sophos Central Products Central - Partner Dashboard Central - Partner Dashboard
May-15, 12:00pm UTC
[closed]

Sophos Notification: Important information about Partner Dashboard logins, please check: https://soph.so/mHe0aT
Unsubscribe at https://sophoscentral.status.page

May-15, 3:30pm UTC

Incident resolved

05/11/2022
May 11, 12:15pm UTC
Ohio (US-East-2) Ireland (EU-West-1) Germany (EU-Central-1) Japan (AP-Northeast-1) Australia (AP-Southeast-1) Canada (CA-Central-1) Oregon (US-West-1) US Regions (US-East-2, US-West-1) Ireland (EU-West-1) Germany (EU-Central-1) Australia (AP-Southeast-1) Japan (AP-Northeast-1) Canada (CA-Central-1) Grid Components Sophos Central Products Status page components Central - Admin Dashboard Central - Admin Dashboard
May-11, 12:15pm UTC
[closed]

Sophos Notification: Important information about ADSync/Azure Sync, please check: https://soph.so/5M54t3
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May-11, 4:43pm UTC

Our Engineering teams have released a fix and confirmed it has resolved the issue related to AD Sync and Azure Sync communication errors to Central.

We apologize for the inconvenience this may have caused.

 

Sophos Support